Shipping Policy
Processing & Dispatch
• All orders are processed within 1-2 business days (excluding weekends and
holidays).
• You will receive a confirmation email with tracking details once your order
has been dispatched.
Shipping Rates & Delivery Times
We offer the following shipping options:
• Standard Shipping (3-5 business days) – £3.95
• Express Shipping (1-2 business days) – £6.95
• Free shipping with orders made for £50 and over
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Note: We currently only ship to the UK. Delivery times may be affected by unforeseen circumstances such as postal delays.
Order Tracking
• Once shipped, you’ll receive a tracking number via email so you can monitor
your order’s progress.
Missed or Lost Deliveries
• If a package is returned due to an incorrect address or missed delivery
attempts, the customer will be responsible for reshipping fees.
• If your package is lost in transit, please contact us, and we will assist in
resolving the issue.
Damaged or Missing Items
• If your order arrives damaged, please email us at
info@zerofilteraesthetics.co.uk within 48 hours of delivery
with photos of the damaged item and packaging.
• Missing items must also be reported within 48 hours of delivery.
Contact Us
For any shipping-related questions, feel free to contact our support team at info@zerofilteraesthetics.co.uk.