Shipping Policy

Processing & Dispatch

• All orders are processed within 1-2 business days (excluding weekends and

holidays).

• You will receive a confirmation email with tracking details once your order

has been dispatched.

Shipping Rates & Delivery Times

We offer the following shipping options:

• Standard Shipping (3-5 business days) – £3.95

• Express Shipping (1-2 business days) – £6.95

• Free shipping with orders made for £50 and over

Note: We currently only ship to the UK. Delivery times may be affected by unforeseen circumstances such as postal delays.

Order Tracking

• Once shipped, you’ll receive a tracking number via email so you can monitor

your order’s progress.

Missed or Lost Deliveries

• If a package is returned due to an incorrect address or missed delivery

attempts, the customer will be responsible for reshipping fees.

• If your package is lost in transit, please contact us, and we will assist in

resolving the issue.

Damaged or Missing Items

• If your order arrives damaged, please email us at

with photos of the damaged item and packaging.

• Missing items must also be reported within 48 hours of delivery.

For any shipping-related questions, feel free to contact our support team at info@zerofilteraesthetics.co.uk.